Privacy Policy

Privacy Policy for Linc

Last updated: July 27, 2025

Introduction

At Linc, we believe your financial privacy is non-negotiable. This privacy policy explains how we collect, use, and protect your information when you use our AI-powered financial analysis service.

We are committed to transparency and giving you complete control over your data. This policy is written in plain English so you can understand exactly what we do with your information.

What Information We Collect

Financial Data (via Plaid)

  • Account balances and types
  • Transaction amounts, dates, and categories
  • Account names and institution information
  • Transaction merchant names and locations

What We Do NOT Collect

  • Your bank login credentials (handled securely by Plaid)
  • Account numbers or routing numbers
  • Personal identification information
  • Social Security numbers or tax information

Conversation Data

We store your questions and our AI responses to provide conversation context and improve your experience. This data is anonymized before being processed by AI.

How We Use Your Information

✅ What We Do

  • Analyze your financial data to answer your questions
  • Provide AI-powered insights about your spending and accounts
  • Maintain conversation history for context
  • Sync your financial data securely via Plaid

❌ What We Never Do

  • Sell your data to third parties
  • Use your data to train AI models
  • Make transactions or move your money
  • Share your data with advertisers
  • Access your accounts without your permission

How We Protect Your Privacy

Data Anonymization

Before sending any data to AI for analysis, we anonymize sensitive information like account names, institution names, and merchant names. Your data is tokenized (e.g., "Account_1" instead of "Chase Checking").

Read-Only Access

We only have read-only access to your financial data through Plaid. We cannot make transactions, transfer money, or modify your accounts in any way.

Secure Infrastructure

We use industry-standard encryption and security practices. Our infrastructure is hosted on secure cloud platforms with regular security audits.

No AI Training

We use OpenAI's API which does not train on your data. Your financial information is never used to improve AI models or shared with AI training datasets.

Your Rights and Controls

View Your Data

You can see exactly what data we have about you through our Privacy Dashboard. We show you counts of accounts, transactions, and conversations.

Delete All Data

You can permanently delete all your data with one click. This removes all accounts, transactions, conversations, and Plaid connections.

Disconnect Accounts

You can disconnect all your Plaid connections and clear financial data while keeping your conversation history if desired.

Export Your Data

You can request a copy of all your data in a machine-readable format. Contact us to arrange data export.

Third-Party Services

Plaid

We use Plaid to securely connect to your financial accounts. Plaid is SOC 2-compliant and used by major financial institutions. They handle the secure connection to your bank - we never see your login credentials.

OpenAI

We use OpenAI's API to power our AI analysis. OpenAI does not train on your data and maintains strict privacy controls. All data sent to OpenAI is anonymized.

Data Retention

We retain your data only as long as necessary to provide our service. By default, we keep data for 30 days, but you can delete it at any time. When you delete your data, it is permanently removed from our systems.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@asklinc.com

Your Privacy is Our Priority

We built Linc with privacy and security as foundational principles, not afterthoughts. Every feature is designed to give you complete control over your data while providing powerful financial insights.